Important Information & Policies
At The Foxberry, we prioritize your comfort and convenience. Please take a moment to review our policies to ensure a seamless and enjoyable stay. Whether you're planning a weekend getaway or a longer visit, our guidelines are designed to make your experience as smooth as possible.
As an independent hotel located in a remote resort community, making a reservation with us is very different than making a reservation in a hotel in a major city or other destination, so it is critical to understand this policy when making reservations. Please consider your reservation as final when it is made. A 50% deposit of your entire stay (minimum 1 night) is taken at the time the reservation is made (Memorial Day to Labor Day) Cancellations or shortened stays will require at least 14 days notice prior to the arrival date in order to avoid full forfeiture of your deposit. At all other times we require 7 days notice. As is common in resort locations, there are no refunds for shortened stays, late arrivals or early departures.
A fee of $75.00 + tax will be charged to all cancellations regardless of notice.
Please note that during holidays and special events we have minimum stays which must be adhered to when making a reservation and cannot be shortened after the reservation has been made. Please call or email us if you have any questions about minimum night stays.
We cannot be responsible for illness, family emergencies, work conflicts or inclement weather, or any other unforeseen events. We strongly recommend purchasing trip cancellation insurance, available at a nominal cost from any travel agency or online at travelguard.com or insuremytrip.com. This is a minor cost option to protect yourself.
Yes, dogs are allowed for a nightly fee of $40.
When availability allows, we’re happy to help. Text your virtual concierge and we’ll let you know what’s possible.
Yes, The Foxberry is climate controlled.
Children are permitted. Guests 17 years of age and under stay at no additional cost.
There’s no traditional front desk or on-site staff presence. Instead, our virtual concierge is available by text for quick help, simple requests, and local recommendations.
The Foxberry is designed to feel calm and easy. Quiet hours are observed from 10:00 PM to 8:00 AM. Guests are kindly asked to minimize noise during this time so everyone can enjoy their stay.
The Foxberry keeps things simple. Daily housekeeping service is not provided. All rooms are thoroughly cleaned and prepared between guest stays.
Yes—Free Wi-Fi is available throughout the property. We’ll share the network details before or at check-in.
The easiest way to reach us is by email. We’ll also send pre-arrival details so you know exactly how to get in touch.
Text your virtual concierge with your vibe—beach, dinner, drinks, dancing, galleries, coffee, or a quieter plan—and we’ll point you in the right direction.
The easiest way is to reply to the text thread you receive before arrival. That’s your direct line to the virtual concierge during your stay.
Just text your virtual concierge with what you need, and we’ll confirm the next step.
Emergency contact details are shared before arrival and posted in the room. For urgent property issues, contact us right away at 617-470-1738. For life-threatening emergencies, call 911.
The Foxberry is designed for easy arrival. Before your stay, you’ll receive a text to check in online and receive your door code by text. When you arrive, head straight to your room—no desk, no waiting.
Breakfast isn’t offered on-site, but we can still point you to nearby spots we love.
Yes, we are a 100% smoke free property. Should you smoke in the room, there is a minimum charge of $250.
Virtual concierge support is available from 8:00AM to 10:00PM. If you have an urgent issue outside those hours, follow the emergency instructions shared before arrival and inside your room.
Check-in begins at 4:00PM, and check-out is at 11:00AM. We’ll send clear arrival instructions before your stay.
You can text us for simple stay requests and local help—extra towels, pillows, late checkout requests, dining suggestions, nightlife ideas, and more.
Text us right away. We’ll troubleshoot quickly so you can get into your room and start your stay.
Complimentary bathroom amenities include soap, shampoo, conditioner, and a hair dryer.
We’ll text your door code and arrival details before check-in, along with everything you need to get settled. If anything looks off, just text us and we’ll help right away.
Parking is available onsite and is limited to one car per room.